Support
Lexory is made by one developer, and the answer comes from him.
Before writing
Two pages solve most questions:
- How to add books — every way to import books and audiobooks, with what to expect.
- Questions and answers — price, restoring a purchase, formats and DRM, sync, Mac.
Write to us
Email: lexory@ava3v.com, or in the app: More ▸ About Lexory ▸ Write to the Developer (it fills in the device and version for you).
Please include:
- your device model and iOS version;
- the Lexory version (More ▸ About Lexory);
- for purchase questions — the support code from More ▸ Lexory Pro. It identifies your purchase without any personal data;
- for a book that doesn't open or looks wrong — the file, if you can share it, or at least its format and where it came from.
Purchases and refunds
Purchases and the 7-day trial are App Store purchases. To restore a purchase on another device, tap Restore Purchases on the purchase screen or in More ▸ Lexory Pro. Refunds are requested from Apple at reportaproblem.apple.com.
Privacy
Lexory does not collect your data. Privacy policy →